Frequently Asked Questions

Pirate shrugging
What is The Legend of Pirates Online?
The Legend of Pirates Online is a fan-made revival of Disney's closed MMO, Pirates of the Caribbean Online. For more information on who we are, click here to visit our About Us page.
Will there ever be updates and new content?
Yes! While our first and primary goal is to get this game back up and functioning as Disney had it, we have some new things in the works! Check out our What’s New page for more information.
Can I play as my old pirate from POTCO?
Unfortunately, we cannot transfer pirates over from Disney's game. Sorry!
Are there rules in the game?
Yes, there are rules in the game. These rules are to keep you safe online and to ensure that you have the most enjoyable and family friendly experience possible. All players must agree to follow our Terms of Service in order to play the game, and violations of the rules may result in serious action being taken against your account.
How much does it cost to play?
The Legend of Pirates Online is 100% free. We vow to never charge anyone to play our remake of Disney's game. We are not in this for the money or the fame, we are completely non-profit and refuse to accept donations. We will pay the necessary costs for this game completely out of our pockets. Don't worry, we gotcha covered.
I've found a bug, how can I report it?
To report a bug to us, please use the Send Feedback tool in-game. It is located in your options panel (ESC/F7). You can also post them on our forums here.
How do I use TouchID on my macOS Launcher?
This document details everything you need to know about how to use TouchID on macOS!
How can I begin to play?

We are entering Open Beta on September 19th, 2017.  Until then, we are in Semi-Open Beta, meaning you can play the game by obtaining a Beta Key or waiting in the queue.  After September 19th, 2017, you can log in at any time without the need of a Beta Key or waiting in the queue.

Why do I need to have a Beta Key or wait in the queue to play?

We previously were in a very early state of development and at the time weren't really sure how many people we can fit on our servers without causing performance issues. We now are in a more advanced state in development and are confident that we can handle having all of our players online at the same time.  We will be releasing Open Beta on September 19th, 2017.

I'm having trouble with the game, what's wrong?

We're still in the beta phase of development, meaning that there are still a lot of kinks and crannies to work out. If you find any bugs, please report them to us so we can squash them!

What will happen to my Beta Key?

You won't be needing it anymore!  Previously, Beta Keys allowed players to bypass the queue and session time limits.  With Open Beta, all players will have unlimited playtime! Players who had Beta Keys will receive a reward that will be announced later.  Don't worry!  If you don't have a key, there will be a period of time to redeem any unused Beta Keys we may have laying around.

What will happen to the 3-hour time limit?

It'll be gone!  Players who previously did not have Beta Keys will no longer be logged out after 3 hours.  They will be able to play as long as they want without any interruptions!

Will my pirates be wiped? Will we have to start over?

Nope!  All pirates will remain intact.  When Open Beta launches, you should see no effect on your pirate's progress.

Does this mean that the game is complete?

No, but we're getting there!  There are still lots of bugs that need fixing and a few more features that need to be added back to the game.  But we're ready to take the next step and open our doors to everyone.

How are the servers going to handle it?

We are going to be updating our servers to a brand new design to better serve our growing population.  We designed this new infrastructure with a massive population in mind and expect it to be a solid design suitable for the next upcoming years.  One major change is the introduction of 8 new oceans.

What is a Beta Key and how do I get one?

A Beta Key is a one way ticket into the game! With one, you can play whenever you want! No need to wait in the queue. We occasionally host contests and giveaways, so keep and eye out for those!  However, after September 19th, 2017, you will no longer need a key to play.

What will happen to the Queue with Open Beta?

The Queue will still be present, but rarely used.  To ensure that the servers are not overloaded, players may have to wait in the Queue if there is a very high amount of traffic in-game -- which is the industry standard.  Many games, especially when opening up to a large audience, will use queues to ensure everything runs smoothly.  If the Queue ever pops up, Beta Key holders will no longer be able to skip it.  Everyone will be on an equal playing field.  Wait times shouldn't be too long if the Queue ever appears.

Will TLOPO be merging with other POTCO remakes?

No.  It is not in our best interests to merge with other projects.  At this time we do not have any plans to merge with any other POTCO-related projects.

I'm getting a connection error when I try to log in, what's going on?

This error can occur for many reasons.  First and foremost, make sure your internet connection is working properly.  You can do this by opening Google or some other site.  If your internet connection is working properly and you're still receiving this error, keep pressing the "OK" button to connect again.  Eventually the game will connect to the server and work properly.


Contact Us

Have more questions? You can email us at: support@piratesonline.co